Scene 1: On 23rd Jan I registered on Tata Docomo website for mobile number portability. I got a confirmatory SMS that a representative will get back in touch for the paper formality and with a new SIM to be given to me in 4 days time. Till now I was feeling nice. I was thinking that the secret behind good consumer facing product is great Customer Service/Care. How much you value a customer? After 5 days of patience, I called up on the Toll Free Number 1800-266-0000. To my surprise they have no idea of this. After speaking for around 5 minutes I asked them how do I cancel my request? Simple solution: Send a mail to listen@tatadocomo.com detailing that you want to cancel the request. I got an automated response that my request will be served. Thanks a lot ! See the response below from them: I was surprised to see the awards they have received for their service. Amazing !!! Scene 2: Out on Indiranagar 100 Ft Road, Airtel Office, Vodafone Office, TataDocomo Office all in close p...